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Privacy Policy

Information Collection

We receive, collect, and store any information you enter on our website or provide to us in other ways. This includes:

  • Internet protocol (IP) address used to connect your computer to the Internet

  • Login details

  • Email address

  • Password

  • Computer and connection information

  • Purchase history

We also use software tools to measure and collect session information, such as:

  • Page response times

  • Length of visits to certain pages

  • Page interaction information

  • Methods used to browse away from the page

Additionally, we collect personally identifiable information (including name, email, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

Information Collection Methods

When you conduct a transaction on our website, we collect personal information you provide, such as your name, address, and email address. This information is used for the specific reasons mentioned below.

Purpose of Information Collection

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate our services

  2. To provide ongoing customer assistance and technical support

  3. To contact visitors and users with service-related notices and promotional messages

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information for improving our services

  5. To comply with applicable laws and regulations

Storage, Use, Sharing, and Disclosure of Personal Information

Our website is hosted on the Wix.com platform, which provides us with the online platform to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. These standards ensure the secure handling of credit card information by our store and its service providers.

Communication with
Site Visitors

We may contact you for:

  • Notifications regarding your account

  • Troubleshooting account issues

  • Resolving disputes

  • Collecting fees or monies owed

  • Polling opinions through surveys or questionnaires

  • Sending updates about our company

  • Enforcing our User Agreement, applicable laws, and any agreements we may have with you

We may contact you via email, telephone, text messages, and postal mail for these purposes.

Use of Cookies and
Tracking Tools

We use cookies and other tracking tools, including Google Analytics. Click here to view which cookies are stored on your site visitors' computers through Wix.

Data Processing Opt-Out

If you wish to stop us from processing your data, please contact us at info@starnurseries.com

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting on the website. If we make material changes, we will notify you here to keep you informed about what information we collect, how we use it, and under what circumstances we use and/or disclose it.

Contact Information

If you have any questions or would like to access, correct, amend, or delete any personal information we have about you, please contact us at info@starnurseries.com

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